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LogistiCare will be managing non-emergent medical transportation (NEMT) service for PacificSource Community Solutions. The following information includes basic rules and information for ordering non-emergent medical transportation from LogistiCare. For more information on requesting transportation, please see the Members FAQ’s page or the Facilities FAQ’s page.
A client’s family member, care-giver or healthcare provider can request NEMT services for a client.
Transportation for discharges from a hospital must be requested by the healthcare provider or discharge planner.
By phone or fax
Monday through Friday 9:00 am to 5:00 pm.
Member contact numbers can be found on the Members Overview page and facility contact numbers can be found on the Facilities Overview page.
Online requests
Members can submit requests on the Member Services Website facilities can submit request on TripCare 24 hours a day.
We recommend requests for routine transportation be submitted 48 hours (2 business days) in advance of the trip.
Requests for urgent transportation are taken 24/7/365.
If you have an emergency, please dial 911.
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