Members Overview

Non-emergent medical transportation(NEMT) is a covered benefit for PacificSource Community Solutions members who have no other way to travel to their covered healthcare service. NEMT services include door-to-door rides, mileage reimbursement and bus passes to help members travel to appointments and the pharmacy.

Modivcare takes requests for routine transportation Monday through Friday from 9:00am to 5:00pm. We recommend you schedule your rides at least 2 business days before you will need it.

If you will be using mileage reimbursement call Modivcare before your travel to obtain a trip number and travel voucher for the travel.

KEY NUMBERS AND LINKS

Phone Reservations

Routine and urgent trips
Marion-Polk Region:  1-844-544-1397
Columbia Gorge:  1-855-397-3617
Central Oregon:  1-855-397-3619

TTY

Deaf or hearing impaired members
1-800-735-2900

Ride Assist

Late trips, returns home, cancel and reschedule trips
Marion-Polk Region:  1-844-544-1398
Columbia Gorge:  1-855-397-3618
Central Oregon:  1-855-397-3620