Facilities Overview

Modivcare manages the non-emergent medical transportation (NEMT) for PacificSource Community Solutions members. NEMT is a covered benefit for PacificSource Community Solutions members that have no other way to travel to covered healthcare services, including pharmacy.

Healthcare providers may contract Modivcare to schedule rides for PacificSource Community Solutions members via phone, fax or using the online scheduling portal.

KEY NUMBERS AND LINKS

Phone Reservations

Routine and urgent trips
Marion-Polk Region:  1-844-544-1397
Columbia Gorge:  1-855-397-3617
Central Oregon:  1-855-397-3619

TTY

Deaf or hearing impaired members
 1-800-735-2900

Ride Assist

Late trips, returns home, cancel and reschedule trips
Marion-Polk Region:  1-844-544-1398
Columbia Gorge:  1-855-397-3618
Central Oregon:  1-855-397-3620

Fax

Submitting mileage reimbursement forms
866-420-6297

Language Assistance

Si usted necesita servicios de intérprete, por favor llame al teléfono
Marion-Polk Region: 1-844-544-1397 y seleccione la opción #8
Columbia Gorge: 1-855-397-3617 y seleccione la opción #8
Central Oregon:  1-855-397-3619 y seleccione la opción #8

MORE INFORMATION FOR MEMBERS

FAQ’S

Review the Frequently Asked Questions we receive from our healthcare facilities

DOWNLOADS

A collection of useful documents and forms are available for you to download